Empowering voices, upholding rights
At Advocacy Solutions, we provide specialist, independent advocacy and social care consultancy services across health and social care systems in the UK. We work tirelessly to ensure that individuals are heard, supported, and lawfully represented, particularly in complex or high-risk situations. Our approach is deeply rooted in legislation, human rights, and best practice, always placing the individual at the centre of every decision-making process.
Our services
We offer a comprehensive range of independent advocacy and consultancy services, meticulously designed to safeguard the rights and wishes of individuals in health and social care settings. From mental capacity assessments to adult safeguarding, our expert team provides tailored support grounded in UK legislation.
Independent advocacy
Specialising in IMCA, IMHA, and Care Act Advocacy, we ensure your voice is heard and your rights are protected throughout health and social care processes. We navigate complex situations to secure the best outcomes for you.
Independent Advocacy
Your voice. Your rights. The law on your side.
We provide independent advocacy for people who may find it hard to be heard in health and social care services. Our job is to support you to understand your rights, speak up about what matters to you, and make sure the law is followed when decisions are made about your life.
We work alongside you — independently of councils, hospitals, and care providers — to ensure your wishes, feelings, beliefs, and values are respected.
Mental capacity & DoLS
We provide expert Mental Capacity Assessments and DoLS Best Interests Assessments, ensuring decisions are made in line with the Mental Capacity Act and an individual's best interests.
Mental Capacity & DoLS Best Interests Assessments
We provide expert Mental Capacity Assessments and DoLS Best Interests Assessments, ensuring decisions are lawful, proportionate, and centred on the individual.
All assessments are carried out in line with the Mental Capacity Act 2005 and its Code of Practice, which exist to protect the rights of people who may lack capacity to make specific decisions.
Mental Capacity Assessments are required when there is doubt about a person’s ability to understand, retain, weigh, or communicate a decision. The law requires that capacity is assessed decision-by-decision and that any decision made on someone’s behalf is in their best interests and the least restrictive option.
Deprivation of Liberty Safeguards (DoLS) are a legal requirement when a person who lacks capacity is deprived of their liberty in a care home or hospital. A Best Interests Assessment must confirm that the arrangements are necessary, proportionate, and there is no less restrictive alternative.
Our approach is rights-based, independent, and person-centred, ensuring decisions are lawful, defensible, and respectful of dignity, choice, and control.
Legal & family support
Offering Court of Protection (COP 1.2) Representation and dedicated Family Advocacy, we support families through challenging legal processes to uphold the rights and welfare of their loved ones.
Court of Protection Representation & Family Advocacy
We offer Court of Protection (COP 1.2) representation and dedicated Family Advocacy, supporting individuals and families through complex and often distressing legal processes.
The Court of Protection, established under the Mental Capacity Act 2005, makes decisions for people who lack capacity to make certain decisions for themselves. A COP 1.2 application is required when the court needs evidence about a person’s capacity, best interests, or disputed decisions relating to health, welfare, property, or care arrangements.
Court involvement is necessary when:
- There is disagreement about what is in a person’s best interests
- Serious or restrictive decisions are being challenged
- A person’s rights or liberty may be at risk
Our advocacy ensures the person remains at the centre of proceedings and that their rights, wishes, feelings, beliefs, and welfare are fully considered, in line with the Mental Capacity Act 2005 and Human Rights Act 1998.
We also provide family advocacy, helping relatives understand the legal process, navigate complex information, and engage effectively with professionals and the court.
Our approach is independent, rights-based, and person-centred, supporting lawful decision-making while reducing stress and ensuring fairness for all involved.
Safeguarding consultancy
Our Adult Safeguarding Consultancy for Care Homes helps organisation implement robust safeguarding practices, ensuring the safety and well-being of vulnerable adults.
When to Contact us
You should contact us if:
- A Local Authority has requested service improvement following safeguarding concerns or quality monitoring
- There are active or historic safeguarding alerts, enquiries, or investigations
- Concerns have been raised about abuse, neglect, or poor practice
- You need support responding to LA action plans, improvement notices, or recommendations
- A CQC inspection has identified safeguarding risks or non-compliance
- Policies, procedures, or staff practice need strengthening
- You want to proactively improve safeguarding culture and reduce future risk
We provide timely, practical support to help care homes meet their legal safeguarding duties, protect residents, and demonstrate clear, sustainable improvement.
"Advocacy Solutions provided invaluable support when our family needed it most. Their expertise and compassionate approach ensured my mother's voice was heard, making a difficult time much easier."
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Contact us
Advocacy Solutions
Long heath garden
CR0 7TQ CROYDON
United Kingdom
Opening hours
Mon - Fri: 9am - 5pm
Saturday: 10am - 3pm
Sunday: Closed
Get in touch
Email: info@advocacysolutions.org.uk
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